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Billing & Invoicing

The billing and invoicing system manages all revenue streams across the MECLABS AI platform, orchestrating subscription tiers, usage-based billing, Customer Kit economics, and partner commissions through integrated Stripe payment processing.

Core Billing Architecture

Subscription Tiers

Three-tier subscription model with 15% annual discount and two-year price lock guarantee:

TierMonthlyAnnual (15% discount)Pooled CreditsOrg MembersCustomer Kits
Build$585$495/mo ($5,940/yr)6,000 MLC50
Sell$1,170$995/mo ($11,940/yr)18,000 MLC1210
Scale$3,525$2,995/mo ($35,940/yr)75,000 MLC3045

Annual billing provides:

  • 15% instant savings vs monthly pricing
  • Two-year price lock guarantee for budget predictability
  • Net-30 payment terms available for enterprise accounts
  • Invoice or credit card payment options

MLC Credit System

MLC (MECLABS Credits) serve as the universal billing unit:

  • Base rate: 1 MLC = $0.01 raw compute cost
  • Top-up pricing: $0.0135 per MLC (35% markup over raw compute)
  • Credit expiration: 90 days from purchase/allocation
  • Overage handling: Draws from pooled credits at $0.0135/MLC rate

Add-On Pricing

  • Organization Member Seats: $80/seat/month (draws from pooled credits)
  • Customer Kits: $20/kit/month (includes 1 login + 1,000 MLC credits)
  • Credit Top-ups: $0.0135 per MLC with 90-day expiration

Invoice Generation & Processing

Billing Cycles

Monthly Billing

  • Anniversary date invoicing
  • Credit card only
  • Immediate charge upon generation

Annual Billing

  • Full year invoiced upfront with 15% discount
  • Net-30 payment terms available for qualified accounts
  • Invoice or credit card payment accepted
  • Two-year price lock guarantee from subscription date

Invoice Components

  • Base subscription for selected tier (Build/Sell/Scale)
  • Organization Member add-ons beyond included seats
  • Customer Kit charges for external seat provisioning
  • Credit overage charges when pooled credits exhausted
  • Proration adjustments for mid-cycle changes

Proration Policy: Mid-cycle upgrades generate immediate prorated charges. Downgrades create account credits applied to future invoices.

Usage Tracking & Billing

Credit Consumption Tracking

Real-time MLC consumption monitoring across AI models:

Model (per 1M tokens)MLC CostDollar Cost
Gemini 1.5 Flash-Lite38$0.51
GPT-4o mini75$1.01
GPT-4o1,250$16.88
Claude 3 Opus9,000$121.50

Usage Aggregation

  • Experts, Apps, Libraries: Direct AI interactions
  • Workflow executions: Per-step credit consumption
  • Customer Kit usage: Draws from individual 1,000 MLC kit allocation
  • Org Member usage: Draws from pooled plan credits

Overage Management

When pooled credits exhaust:

  1. Dashboard and email alerts to account administrators
  2. Automatic top-up at $0.0135/MLC rate
  3. Uninterrupted service with overage tracking
  4. Charges appear on next billing cycle invoice

Stripe Integration

Payment Processing

Stripe integration handles:

  • Subscription management: Automated recurring billing
  • Payment methods: Credit cards and ACH transfers
  • Dunning management: Failed payment recovery workflows
  • PCI compliance: Through Stripe's certified infrastructure

Revenue Recognition

  • Deferred revenue: Annual prepayments amortized monthly
  • Subscription revenue: Recognized as services delivered
  • Usage revenue: Recognized upon MLC consumption
  • Refund processing: Automatic proration calculations

Stripe Connector: Available in Sell and Scale tiers for accepting payments directly through Agent Delivery Systems (ADS).

Customer Kit Economics

External seat economics enabling partner resale opportunities:

ComponentValue
Partner Cost$20/kit/month
Included Credits1,000 MLC ($10 raw compute value)
Hard Costs~$1.10 (Stripe 3% + infrastructure 5%)
MECLABS Margin~$8.90 (45% gross margin)
Typical Resale$49/kit/month
Partner Margin~$29 (59% gross margin on $49 resale)

Billing Lifecycle Management

Subscription Upgrades

Upgrade triggers:

Build → Sell

  • Need Stripe Connector for payment processing
  • Need SuperFunnel Builder for conversion-optimized pages
  • Exceeding 5 Org Members or selling first Customer Kit
  • Requiring more than 6,000 MLC pooled credits

Sell → Scale

  • Need MCP Connector for data integration
  • Need testing suite for split testing
  • Exceeding 12 Org Members or 10 Customer Kits
  • Requiring more than 18,000 MLC pooled credits

Downgrade Processing

  1. Downgrade effective at end of current billing period
  2. Feature access continues through paid period
  3. Credits and seats adjust at renewal
  4. Excess usage billed before downgrade
  5. Data retention for 90 days post-downgrade

Account Cancellation

  1. New credit purchases suspended immediately
  2. Platform access continues through paid period
  3. Data export available for 30 days post-cancellation
  4. Final invoice generated for outstanding usage
  5. No refunds for unused credits (90-day expiration policy)

Invoice Customization

Invoice Branding

  • Logo placement: Custom branding on invoices
  • Billing details: Tax IDs, addresses, department codes
  • Purchase orders: Support for enterprise PO numbers
  • Project codes: Internal cost allocation tracking

Line Item Details

  • Service descriptions with internal terminology mapping
  • Department and project-level cost allocation
  • Usage tracking by component (credits, seats, kits)
  • CSV export for accounting system integration

Tax Compliance

Automated Tax Calculation

  • US sales tax: Based on service address
  • VAT: European Union compliance
  • GST: Applicable regions support
  • Tax-exempt: Status management for qualified organizations

Tax Documentation

  • Monthly and annual tax summaries
  • W-9 and 1099 forms for US entities
  • VAT invoices for EU business customers
  • Audit-compliant transaction logs

Partner Billing

Certified Partner Program

40% lifetime commission model includes:

  • Partner dashboard: Customer management interface
  • Commission tracking: Real-time revenue reporting
  • White-label options: Custom branding for invoices
  • Bulk purchasing: Volume discounts on Customer Kits

Commission Processing

Monthly commission workflow:

  1. 40% lifetime commission on partner-generated revenue
  2. Net-30 payment terms (ACH or wire transfer)
  3. Detailed statements with customer-level breakdowns
  4. Annual 1099 generation for US partners

Analytics & Reporting

Financial Dashboards

  • MRR tracking: By tier (Build/Sell/Scale)
  • CLV calculations: Customer lifetime value metrics
  • Retention analytics: Churn by cohort and tier
  • Credit forecasting: Consumption patterns and projections

Data Export

  • CSV exports: Accounting system integration
  • API access: Custom reporting tools
  • Scheduled reports: Automated generation and delivery
  • Data retention: 7-year historical archive

Integration Points

  • Usage tracking: Real-time MLC consumption monitoring
  • Seat management: Org Member and Customer Kit provisioning
  • Credit allocation: Pooled and kit-specific credit tracking
  • Partner systems: Commission calculation and white-label support
  • Stripe API: Payment processing and subscription management